Shipping Policy

1. Shipping Overview

At Kaged Miniatures, we are dedicated to delivering your orders promptly and efficiently. This Shipping Policy outlines the shipping methods, processing times, and related terms to ensure you are informed about how your order will be handled.

2. Order Processing Time

- Processing Time: Orders are typically processed within 2-4 weeks of receipt. Processing includes order verification, preparation, and packaging.
- Exceptions: During peak seasons or promotional periods, processing times may be extended. Any delays will be communicated via email.

3. Shipping Methods and Costs

- Domestic Shipping
- Standard Shipping: Typically 3-7 business days.
- Cost: Calculated based on order weight and destination, starting from $5.00.
- Expedited Shipping: Typically 2-3 business days.
- Cost: Starting from $15.00, based on order weight and destination.
- Overnight Shipping: Next business day delivery.
- Cost: Starting from $25.00, based on order weight and destination.

- International Shipping:
- Not available.

4. Shipping Carriers

- Domestic: We use Canada Post for domestic shipments.

5. Order Tracking

- Tracking Information: Once your order has been shipped, and if tracking is purchased, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment.
- Tracking Updates: Tracking updates are provided by the carrier. For issues or discrepancies with tracking, please contact our customer service team.

.

6. Shipping Errors and Lost Packages

- Address Issues: Please ensure that your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
- Lost Packages: If your package does not arrive within the estimated delivery time, please contact us. We will assist with filing a claim with the carrier if necessary.

7. Contact Us

- Questions or Issues: For any questions regarding shipping, tracking, or delivery issues, please contact our customer service team at:

Kaged Miniatures
Email: ehrinl@hotmail.com